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T&Cs

These are the terms and conditions of uksportseyewear.co.uk please ensure that you have read and understood them fully before you consider making a purchase.

The contract
Before you can complete any purchase on the website, you will need to tick the box to accept these terms and conditions. And by electronically signing (ticking our T&Cs) our terms and conditions you are agreeing to be bound by these conditions. These terms and conditions-however- in no way affect your statutory rights in English law. Your contract for purchases made through this site is with uksportseyewear.co.uk, and this contract will only exist after we have e-mailed a confirmation that the item has been dispatched. Please note that we reserve the right to delay/cancel any order for the purpose of carrying out additional security checks in relation to a credit or debit card payment.

You must be at least 18 years old to use this site

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You should allow 3 weeks for the delivery of single vision prescription sports glasses. If you have ordered dual vision, mirror coatings, or other specist filters they will take longer.

Guarantees, Returns, and Exchanges

All items on this site are guaranteed for 1 year against manufacturer’s defect. Any customer who is not satisfied with the standard of the product may return the goods undamaged, without the tags removed and properly packaged for a refund of the products purchase price within 30 days of purchase (not including custom Prescription Products). Returned goods will only be accepted if they are accompanied by an official RTN (Returns Note Number). Prior to returning any item, you should email sales@uksportseyewear.co.uk with your order details and request an RTN number. It is the customer’s responsibility to provide proof that their goods have been returned. This should be by either means of Royal Mail or other couriers tracking information. WE CANNOT OFFER ANY CREDITS OR REPLACEMENTS WITHOUT SAID PROOF.

Prescription lenses

Custom-made lenses are made and supplied based upon the prescription information provided. Refunds cannot be made unless it is shown that the lenses are defective or does not correspond to the prescription supplied. Please note that Prescription lenses are non-cancelable, non-returnable & non-refundable (unless faulty). We provide the ability to purchase the frame only to ensure the frame can be checked for comfort and fit before custom made prescription lenses are fitted. We strongly recommend to all customers that they follow this recommendation. If having tried a frame and it is not found to be suitable, the frame is fully refundable. Returning postage is at the customer’s expense.

Damages or Deficiencies

In the event of any goods: being damaged in transit, missing items are shown on the delivery note, or failing to match the items ordered- you are required to notify us in writing within 7 days. We may ask the customer to complete an insurance claim form should we choose to recover the cost of the damages or missing items from the courier. No credits or replacements will be given until the matter is finalized.

Import Duties

If you are purchasing from outside the UK any import duties charged are the responsibility of the purchaser.

Your Privacy

We promise not to pass on any of your personal information to any third party. No credit or debit card information is held on the website. At the point of paying customers are directed from this site to our third-party card processing company World Pay. World Pay is a global leader in payment processing, Worldpay offers superior security for merchants and customers alike.

Information

Any information provided on this website is provided in good faith and should not be considered to be in any means authoritative.